Partners Getting Started
You are a partner already. What's next?
Welcome to Dynamics Mobile’s Partner Program! This guide will help you get up and running with Dynamics Mobile’s solutions so you can effectively support your clients and grow your business.
1. Getting to Know Dynamics Mobile
Understanding the core of what Dynamics Mobile offers is the first step to successful partnership. Our solutions are designed to streamline operations, optimize productivity, and enhance customer satisfaction in last-mile services. Checkout the following section from our Guides website for information about our solutions.
2. Getting Access
Before diving into the details, make sure you have the necessary account permissions. Contact your Partner Account Manager to receive access to:
Partner Portal: Your central hub for all partner resources, marketing materials, and updates.
Support Center: Access technical support, raise issues, and monitor ticket statuses.
3. Get to know the different partner tiers
Dynamics Mobile offers different partnership tiers, designed to balance between the partner requirements and capabilities and the outcome.
Partner Tiers4. Request and attend to a Product Demo Call.
Please request and align with our sales team on having a product demonstration in suitable time. The initial product demonstration will be a rather high level presentation of the different solutions from the Dynamics Mobile portfolio and demonstration of the most notable ones. The call is an ideal starting point to get to know each other and be able to start our journey together.
5. Request and attend to On-boarding Partner Call.
Please request and align with our sales team on having a onboarding call to discuss our partnership, your sales and marketing approach, getting started tips and other topics on how you can utilize our partnership in the best possible way.
6. Get familiar with the Dynamics Mobile Partner Portal App
Dynamics Mobile Partner Portal is an app which is the main point of contact with us. Every partner needs to start using the Partner Portal app to be able to manage their demo and client tenants as well as getting resources to the partner documents and be able to submit opportunities and more.
Partner Portal7. Be familiar with all Dynamics Mobile Resources
Dynamics Mobile Website: https://www.dynamicsmobile.com Public Dynamics Mobile customer facing product website
Dynamics Mobile Guides: https://guides.dynamicsmobile.com Public detailed guides for all Dynamics Mobile solutions, intended for use by partners and advanced customers
Dynamics Mobile Partner Documentation (this website): https://partners.dynamicsmobile.com Partner related resources including sales and technical information accessed with user and password
Dynamics Mobile Partner Portal: https://[yourpartnername].portal.dynamicsmobile.com Web app to be used by the partners as a starting point for all Dynamics Mobile partner related endeavors Getting Started Highlights
8. Navigating Sales and Marketing Resources
Access our suite of marketing and sales resources to effectively communicate the value of Dynamics Mobile to your clients. Resources include:
BrochuresPresentationsVideosDemos9. Navigating Technical and Product Resources
Access our Guides for deep product related documentation including solution types , tehcnical resources and user guides.
10. Getting Support
We’re here to help you succeed! Our Partner Support Team is available to assist you with:
Technical Support: Product-related questions or troubleshooting.
Business Support: Assistance with sales opportunities or marketing campaigns.
Partner Success Calls: Regular check-ins with your Partner Account Manager to address ongoing needs and opportunities.
Reach out through the Support Center.
11. Joining the Community
Become part of a network of Dynamics Mobile partners. Engage with our community by:
Attending Webinars: Stay updated with product enhancements and industry insights.
Follow us on social media channels: Facebook, Instagram, Linked
Joining Partner Events: Network and share experiences with other partners.
News : subscribe and read for our blog and newsletters
12. Training and Certifications
Our training and certification program equips you with the skills and knowledge to deploy, support, and optimize Dynamics Mobile solutions. We recommend starting with:
Dynamics Mobile Basics: A foundational course covering our solutions and partner resources.
Solution-Specific Training: Advanced training tailored to each Dynamics Mobile solution.
Certification Exam: Validate your expertise to earn a Dynamics Mobile Partner Certification.
Note: Conditions apply for the trainings and certification participation.
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